Leadership: Putting an end to the Classic Myths

It’s become something of a buzzword in the industry over the last few years, with umpteen autobiographies and business journals really putting a spin on the term “leadership”.

In truth, this isn’t something that you can pick up a book and learn in a flash. Sure, if you were to turn to the best online MBA, you would probably see some real progress, but a lot of people rely on pure experience over a long period of time.

The problem with a lot of the autobiographies is that they are very opinion-based. In the business world especially, there are a lot of opinions doing the round. This, in turn, creates a lot of misconceptions which can cloud the issue of leadership somewhat.

Bearing this in mind, today’s post is going to tackle some of these leadership myths, and highlight what’s really true about the elusive L-word.

“Leaders have to be born”

This is one of the most ridiculous myths of all. There’s no doubt that every person in the world is born with a different personality, and some of these personality types will be associated with leadership more than others.

However, to suggest that leaders can’t be made would be a gross inaccuracy. Many believe that leaders are created through the circumstances that they find themselves in. There will be occasions when they naturally find themselves in said circumstances, and others where they strategically place themselves in these situations to try and develop themselves. To coin the same example, studying for an MBA is a case of someone aiming to creep out of their comfort zone and ultimately develop their leadership qualities.

“Leaders will never delegate the important tasks”

This is another myth that couldn’t be further from the truth. One of the most important things that a leader needs to be able to do successfully is delegate. This is a point that few would disagree with.

It’s plain wrong to suggest that leaders won’t delegate the most important tasks on their agenda though. On the contrary, they will find the right person to do the job. In some situations, this might involve them carrying out the task themselves, but on others they will be more than happy to delegate accordingly.

“Leaders are imposing and charismatic”

One of the biggest stereotypes of leaders is that they are imposing figures that are full of charisma. The main reason behind this misconception is that it’s these types of leaders which tend to find themselves in the public domain. In other words, they put themselves in the shop-window, and everyone else thinks that there is no other way to be a leader.

However, if we were to view leaders around the world, the overriding characteristic would be influence. Some might do this through more vocal ways than others, but the key attribute beneath everything is the ability to influence others. Others will respect them, and it’s not necessarily for the way that they portray their ideas.

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4 Ways to Find the Best Payment Gateway for Your Business  

No matter the type of industry you’re in these days, it’s necessary to provide your customers with multiple payment options if you want to generate as many sales as possible. While cash is still used (typically for small, regular transactions), many people now prefer to pay online or via cell phones so that they can use their credit or debit card, PayPal account, or the like.

However, if you’re just about to launch a home-based business, or want to start accepting more forms of payment, it can be challenging trying to decide which mobile payment processing provider to choose out of all the options on the market. If you want some tips on finding the best firm for your needs, read on for four things you should consider today.

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Know Your Specific Needs and Goals

Firstly, before you think about signing with a payment gateway, you need to be clear about your organization’s specific needs and goals. While there are dozens and dozens of different merchant services firms to choose from, they don’t all provide the same services to their customers — and similarly, not all customers need the same services.

For example, some businesses might be after a simple merchant account with the bare minimum of features, while others may require extra functionality, such as the ability to process payments on a smartphone; inventory management capabilities; or the incorporation of loyalty programs.

If you’re to find the right company for you, you need to first be clear on things such as the “must have” facilities you need, plus where and how a payment system will be integrated into your operations.

Furthermore, it pays to examine whether or not the payment processing firm you’re interested in actually accepts all forms of payment, as not all of them will. In this day and age it is helpful if your payment gateway can accept debit cards, Diners Club credit cards, American Express credit cards, and PayPal transactions.

Analyze Pricing

Next, price is of course going to be one of the biggest determining factors in your choice of providers. When you compare options, remember that different companies structure their fees in different ways. As a result, you need to closely analyze pricing to see what will be the best value for your needs.

Some firms charge a flat fee per transaction, no matter how many payments are put through the system in a given period (generally either monthly or annually); while others have a variable fee that is based on the number of transactions which need to be processed. Others again have monthly payment plans which differ according to the level of overall transaction value.

Keep in mind too that some providers charge a start-up fee when you join up, while others may not but then might expect you to commit to a 12-month contract. Similarly, some companies charge cancellation fees, while others offer month-by-month services with no minimum periods to be worried about.

It also pays to examine whether or not the merchant services firms you’re interested in ever charge any potential extra fees. These can include things like:

  • System-integration costs for installing their software in your system
  • Charges if you change your point-of-sale system and need an update
  • Fees for accessing customer support
  • Withdrawal charges each time you want to transfer funds over to your bank account

 Examine Security

Another thing to factor in when deciding on a payment gateway is how secure each firm is. With hackers across the globe coming up with new techniques to break into websites and get access to sensitive customer data all the time, digital security is imperative.

When you analyze firms, ask them to provide information on their security protocols. The most closely-guarded gateways typically have precautions such as:

  • CVV2 verification
  • Data encryption
  • Billing address security
  • Complex encryption algorithms
  • Support for top-level SSL certificates

Check the Availability of Customer Support 

Lastly, it’s very important to make sure that you sign up with a firm who makes customer support available to its clients when they need it. While you hope that transactions and systems always run smoothly, sometimes issues just do occur. When this happens, you need to be able to get in touch with your merchant services provider for assistance.

It is a good idea to choose a company which provides 24-hour a day customer support, 365 days per year. This should be via a variety of communication methods, including phone calls, emails, and live chat conversations, so that you can select the most convenient way to get in touch.

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